Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between the Company and members in using the moodeng service (https://moodeng.win, “moodeng” or the “Service”) operated by MooDeng (the “Company”).

Article 2 (Definitions)

1. “moodeng” means the virtual place of business established by the Company using computers and information and communications facilities so that members may purchase and use online marketplace (shopping-mall) data analytics services (the “Services, etc.”), and also refers to the business operator operating the Service.

1. “Member” means an individual or corporation registered with moodeng by providing personal information, who continuously receives information from moodeng and may continuously use the services provided by the Company.

1. “Analysis Report” means the output (reports, dashboards, and similar) produced by collecting and processing publicly available marketplace data for a target specified by the member (product URL, shop URL, search keyword, etc.).

Article 3 (Posting and Amendment of Terms)

1. These Terms take effect when posted on the Service.

1. moodeng may revise and change the Terms within the scope that does not violate applicable laws.

1. If a member does not agree to the changed Terms, the member may request withdrawal; continued use of the Service without express refusal is deemed acceptance of the changes.

Article 4 (Membership and Account Management)

1. Membership is completed when a user enters information according to the registration form prescribed by the Company and agrees to the Terms.

1. Members are responsible for managing their member ID (e-mail, etc.) and password.

1. The Company may restrict use if the member impersonates another or submits false information.

Article 5 (Provision and Limitations of the Service)

1. The Service is provided 24 hours a day, year-round in principle, except in cases of technical failure or other special circumstances.

1. The Company collects and analyzes publicly available marketplace data and may use third-party data sources and collection tools to do so. The Company endeavors to maintain service quality but does not perfectly guarantee the completeness, accuracy, or timeliness of external data.

1. Because all analyses run on automated systems, the Company is not liable for disadvantages caused by incorrect targets entered by members (product/shop URLs, keywords, etc.) or by the target page being private, removed, or changed.

1. Use of the Service for purposes that violate Thai or international law—including illegal gambling, adult content, drugs, or political incitement—is strictly prohibited.

1. The Service analyzes publicly available product, pricing, rating, review, and keyword data from marketplaces such as Shopee, Lazada, TikTok Shop, and Amazon, and provides the results as reports and dashboards. Data collection and processing may rely on third-party data sources; the Company does not control external marketplaces and does not guarantee uninterrupted or error-free operation.

1. Members are responsible for reviewing and complying with the terms and policies of the marketplaces and data sources they choose to analyze, and must use analysis results only for lawful purposes. The Company does not guarantee any specific sales, ranking, or business outcome from the use of analysis results.

Article 6 (Paid Services and Payment)

1. Paid Services (such as prepaid balance top-ups) are governed by our Purchaser Terms and Refund Policy. If those documents conflict with these Terms regarding Paid Services, the Purchaser Terms prevail.

Article 7 (Analysis Requests and Cancellation)

1. Analysis jobs that are “in progress” cannot be stopped or cancelled in the system.

1. If an Analysis Report is not generated within a reasonable period (e.g., 72 hours) due to a cause attributable to the Company, the member may contact customer support to request cancellation and restoration of deposited funds after verification.

1. Reports reflect publicly available information as of the time of data collection; the Company does not separately guarantee against differences in results caused by changes, removals, or policy changes on external marketplaces.

Article 8 (Jurisdiction)

Any lawsuit relating to use of this Service shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the Company's principal place of business (Bangkok, Thailand).

Supplementary Provisions

These Terms apply from August 17, 2026.